Systems Analyst
Core
Provide tier 2/3 technical support, develop application solutions, manage onboarding/offboarding, and build AI automation scripts.
Role type
Systems Analyst (IT Support & Automation)
Builds
Small AI apps, scripts, and workflows to automate IT and business processes
Domain
Enterprise IT, Microsoft ecosystem, AI automation
Required skills
Tier 2/3 technical support, application configuration, Microsoft O365 and Azure, Financial ERP support, AI tool usage, low-code/automation platforms
Preferred skills
Experience with Windows and Mac environments, experience creating technical documentation
Technologies
Microsoft O365, Azure, Financial ERP systems, ChatGPT, Claude, low-code platforms (via careerplan.io/jobs/744000153189820-systems-analyst-at-blend360)
Responsibilities
Provide tier 2 and 3 technical support for software installations and configuration; Collaborate with teams to understand application enhancement needs and devise solutions; Coordinate employee onboarding and offboarding including device provisioning; Support cybersecurity activities such as access reviews; Create documentation and conduct training sessions; Use AI tools to build scripts and automate repetitive processes
Seniority
Junior to Mid-level, hands-on IC
