Front Desk supervisor
Core
Supervise front office operations, manage shift staff, and ensure flawless guest services and administrative processes.
Role type
Front Desk Supervisor
Builds
Guest check-in/check-out services, daily operational reports, and shift coordination
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Shift management, guest relations, financial control, reporting, team coordination, emergency response, quality management, environmental compliance
Preferred skills
Regional knowledge, agency relationships, training delivery, sustainability practices
Technologies
MS Office
Responsibilities
Supervise front office staff and organize shift tasks, manage VIP guest check-in procedures, control financial transactions and daily reports, liaise with housekeeping and technical departments, ensure compliance with facility instructions and quality systems, participate in emergency response teams, implement energy-saving and waste-reduction initiatives.
Seniority
Mid-level, hands-on IC