Assistant General Manager - Palo Alto
Core
Support the General Manager in overseeing Front Desk, Maintenance, and Kids' club departments to ensure operational excellence and brand standards for a luxury fitness club.
Role type
Assistant General Manager (Hospitality/Operations)
Builds
Operational efficiency and member experience at a luxury fitness facility
Domain
Luxury fitness and wellness hospitality
Required skills
Leadership, hiring and training, performance evaluations, budget management, risk management, customer service, time management, financial management
Preferred skills
High-touch customer service experience
Technologies
None stated
Responsibilities
Interview, hire, train, and manage department staff; complete staff performance evaluations; adhere to ordering timelines and supply budgets; ensure high-level customer service; monitor safety and security; support ancillary departments and sales; maintain club cleanliness; facilitate delegated projects.
Seniority
Mid-level management