Superviseur.e, services passagers (Temporaire 14 mois)
Core
Supervise ground operations and passenger services to ensure safety compliance and high service standards for Air Transat.
Role type
Senior ground operations supervisor
Builds
Safe and efficient passenger processing and ground handling operations
Domain
Aviation / Ground Operations
Required skills
Ground operations management, team leadership and mentoring, regulatory compliance (Transport Canada, CBSA, USCBP), incident and delay management, stakeholder communication, problem-solving under pressure
Preferred skills
College diploma or equivalent experience, MS Office proficiency
Technologies
MS Office
Responsibilities
Supervise ground operations and passenger processing teams, conduct station inspections and implement corrective actions, manage station delays and emergency events, collaborate with airport authorities and government agencies, mentor operational teams and service providers
Seniority
Senior, hands-on IC