Front Office Manager (m/w)
Core
Manage front office operations, team training, and guest experience at a 4.5-star hotel while driving room occupancy and revenue.
Role type
Front Office Manager
Builds
Front office operations, guest services, and sales activities for a Relais & Châteaux hotel
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Front office operations, team leadership and training, revenue management, sales, organizational planning, guest experience management, business acumen
Preferred skills
French language skills
Technologies
None stated
Responsibilities
Ensure efficient workflows through proactive staffing planning, implement team training and motivation, foster team spirit and a calm work atmosphere, ensure first-class guest experience and service quality, increase room and treatment occupancy, conduct sales activities and travel within the Relais & Châteaux group, ensure economical and ecological use of materials
Seniority
Mid-level, hands-on IC