Chargé de relations clients H/F
Core
Managing client data, contract administration, mission planning, and billing for a diagnostic company specializing in building safety (asbestos, lead, etc.).
Role type
Client relations officer (administrative & billing)
Builds
Administrative data management, billing, and mission scheduling for diagnostic teams
Domain
Construction, building inspection, and environmental safety
Deliverable
dashboards & analysis
Required skills
Data management, contract administration, billing, mission planning, customer follow-up, internal software proficiency (NAUTILUS), outbound calling
Preferred skills
Experience in a control office
Technologies
NAUTILUS
Responsibilities
Opening, closing, and archiving client files; updating administrative elements; qualifying and updating databases via outbound calls; planning diagnostic missions; handling manual billing and simple payment disputes
Seniority
Mid-level (3+ years experience)