Shift Lead Position(01601) - 3410 W Highway 76 Country Blvd
Core
Hands-on leadership role guiding daily store operations, managing team performance, and ensuring customer service and food quality standards.
Role type
Entry-level shift supervisor (restaurant operations)
Builds
Pizza and menu items for customers
Domain
Food service / Quick-service restaurant
Required skills
Customer service, food preparation, team coordination, cash handling, multitasking, problem-solving, physical stamina
Preferred skills
Previous restaurant or retail experience, leadership experience, ability to train new team members
Technologies
Point-of-sale systems, touchscreens, basic workplace technology
Responsibilities
Lead by example and set the pace for the team, assist customers at the front counter and pickup window, prepare pizzas and other menu items, monitor food quality and service speed, delegate cleaning and stocking tasks, coach team members on procedures, manage workflow during busy periods, handle cash and shift accountability
Seniority
Entry-level, hands-on IC