Shift Lead(09622) - 900 Hwy. 62-65 North
Core
Hands-on leadership role guiding daily store operations, managing team performance, and ensuring customer service and food quality standards in a fast-paced pizza restaurant.
Role type
Entry-level shift supervisor (hands-on IC)
Builds
Pizza orders, menu items, and a positive team environment for customers
Domain
Food service / Quick-service restaurant
Deliverable
product features
Required skills
Team leadership, customer service, food preparation, cash handling, inventory management, conflict resolution, shift scheduling, compliance with food safety standards
Preferred skills
Previous restaurant or retail experience, ability to work evenings/weekends, strong work ethic
Technologies
Point-of-sale systems, touchscreens, basic workplace technology
Responsibilities
Lead by example and set the pace for the team, assist customers at the front counter and pickup window, prepare pizzas and other menu items, monitor food quality and service speed, delegate cleaning and stocking tasks, coach and train new team members, manage workflow during busy periods, handle cash and shift accountability
Seniority
Entry-level, hands-on IC