Digital Education Manager – Network Engineer
Core
Design and deliver global training curricula and facilitate learning experiences for Intuitive's digital solutions, bridging network engineering expertise with instructional design to enable commercial and support teams.
Role type
Senior IC Digital Education Manager (Network Engineering)
Builds
Global training curriculum, onboarding programs, and technical support training materials for digital solution deployments.
Domain
Healthcare technology / Network Engineering / Corporate Training
Required skills
Network engineering (TCP/IP, VLANs, firewalls, NAT/PAT, OSI model), Instructional design, Technical troubleshooting, Cross-functional collaboration, Project management, Technical documentation
Preferred skills
Medical device industry experience, Hospital IT processes, Compliance and complaint handling, Network security infrastructure
Technologies
TCP/IP, VLANs, Firewalls, NAT/PAT, OSI model, HL7/DICOM, Cloud services, Astra, SFDC, Artemis
Responsibilities
Design and maintain global training curriculum; Facilitate in-person and virtual training sessions; Act as functional expert for Digital Technical Support Tier 1 and 2; Troubleshoot complex connectivity and software application issues; Partner with product teams to align training with product updates; Create training content including leader guides and e-learning modules.
Seniority
Senior, hands-on IC (via careerplan.io/jobs/744000152772500-digital-education-manager-network-engineer-at-intuitive)
