Department Manager- Monterey Street
Core
Lead a department within an H&M store to drive sales, optimize operations, and deliver an excellent customer experience.
Role type
Department Manager (Retail)
Builds
In-store sales performance, visual merchandising, and operational efficiency for H&M customers.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership, sales analysis, visual merchandising, budget management, recruitment, scheduling, customer service, inventory management, compliance
Preferred skills
Fashion trend awareness, data-driven decision making, stakeholder collaboration
Technologies
Instore Care App, Click & Collect, Smart Store tools
Responsibilities
Establish and analyze sales and budget goals to optimize results; manage team recruitment, onboarding, performance, and scheduling; ensure visual merchandising and product presentation standards; oversee daily store operations including opening/closing and stock levels; maintain customer service quality and loyalty program promotion; ensure compliance with legal and operational routines.
Seniority
Mid-level, hands-on IC