Veterinary Customer Service Representative
Core
Front-desk professional managing client intake, appointment scheduling, payment processing, and triage in a veterinary hospital setting.
Role type
Veterinary receptionist / Front office coordinator
Builds
Daily operational flow for a multi-service veterinary hospital
Domain
Veterinary medicine / Animal healthcare
Required skills
Appointment scheduling, payment processing, client triage, emotional support, multitasking, computer proficiency, adaptability
Preferred skills
Veterinary assistant experience, Avimark software proficiency
Responsibilities
Greet and welcome clients, answer calls and emails, schedule appointments, check in/out clients, process payments, provide emotional support during medical outcomes, maintain reception area appearance
Seniority
Entry-level to Mid-level, hands-on IC
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