District Delinquency Manager (DDM)
Core
Manage delinquent tenant accounts, perform lock cuts, assist with auctions, and handle specialty cases like military searches and bankruptcies for self-storage facilities.
Role type
Senior Property Manager (Delinquency Specialist)
Builds
Self-storage units and auction processes
Domain
Real Estate / Self-Storage
Deliverable
physical/clinical work
Required skills
Property management, lock cutting, auction assistance, lien law knowledge, skip process execution, report generation, customer communication, software proficiency (Word, Excel), travel management
Preferred skills
Experience with DTM specialty cases (military, bankruptcy, deceased tenant), strong organizational skills, ability to work with little direction
Technologies
Company-specific software, Word, Excel, bolt cutters, electric drills, grinders, golf carts
Responsibilities
Maintain proficiency with DTM policies and state lien laws, execute lock cuts and skip vacate processes, manage specialty cases (military, bankruptcy, etc.), assist with auctions, perform normal property management duties when not assigned DTM tasks
Seniority
Mid-level, hands-on IC
