Senior Account Specialist
Core
Liaison between client and internal Creative/Production teams, managing project execution, scheduling, and client satisfaction for marketing, packaging, and print services.
Role type
Senior Account Specialist (Project Management)
Builds
Marketing, packaging, and print projects for enterprise clients
Domain
Print & Packaging / Creative Services
Required skills
Project management, client relationship management, workflow optimization, problem solving, order management, timeline management, quality control, data ingestion, cross-functional collaboration
Preferred skills
Premedia and/or print industry background, Mac computer proficiency, Adobe Creative Suite knowledge
Technologies
Job management software, Microsoft Office, Adobe Creative Suite
Responsibilities
Act as primary liaison between client and production teams; manage multiple project timelines and lifecycles; resolve and escalate production issues; monitor page production services and communicate performance; facilitate continuous improvement in processes; maintain customer retention and loyalty.
Seniority
Senior, hands-on IC
