Senior Azure Engineer
Core
Senior Azure Engineer providing expert-level 3rd line technical support, infrastructure engineering, and acting as the primary technical liaison for assigned customers.
Role type
Senior IC Azure Infrastructure Engineer & Technical Account Manager
Builds
Azure infrastructure, disaster recovery solutions, automation scripts, and operational stability for enterprise clients
Domain
Cloud Infrastructure (Microsoft Azure)
Required skills
Azure infrastructure engineering, complex incident resolution, root cause analysis, change management, customer relationship management, technical documentation, team mentorship
Preferred skills
ITIL Foundation, enterprise ITSM platforms, customer governance coordination
Technologies
Azure Virtual Machines, Storage Accounts, Virtual Networks, Azure Resource Manager, Infrastructure as Code, Network Security Groups, Azure Load Balancer, VPN Gateway, ExpressRoute, Microsoft Entra ID, RBAC, Conditional Access, Azure Policy, Defender for Cloud, Azure Monitor, Log Analytics, PowerShell, Azure CLI, Azure DevOps, GitHub Actions, Azure Kubernetes Service, Docker, Windows Server, Active Directory
Responsibilities
Provide advanced 3rd line support for Azure and Microsoft infrastructure platforms; Investigate and resolve complex incidents and problem tickets; Perform root cause analysis and implement permanent solutions; Lead technical implementation of changes, upgrades, migrations, and infrastructure projects; Serve as the primary technical point of contact for assigned customers; Maintain comprehensive technical documentation and infrastructure diagrams; Coach and mentor less experienced engineers; Monitor operational performance and coordinate technical activities for maintenance and patching.
Seniority
Senior, hands-on IC with customer-facing responsibilities
