Supervisor - Network Management Center (NMC)
Core
Managing operational calls, validating shipment data, and leading a team to ensure customer SOP compliance and reporting integrity.
Role type
Senior IC operations supervisor (logistics)
Builds
Operational reporting, data validation, and team performance
Domain
Logistics and supply chain
Deliverable
dashboards & analysis
Required skills
Data validation, team management, project management, financial analysis, customer engagement, stakeholder communication
Preferred skills
Supply chain management, logistics certifications (IATA/FIATA)
Technologies
EDI systems, internal reporting platforms
Responsibilities
Managing operational calls and customer engagement, validating shipment data and EDI transmissions, developing and monitoring team performance, managing initiatives for customer benefit, analyzing P&L and expense-to-revenue impact
Seniority
Senior, hands-on IC
