Retail Customer Service Multi-Site
Core
Frontline retail staff delivering customer service, taking sports bets, and processing transactions in betting shops.
Role type
Retail Customer Service Associate
Builds
Customer relationships and shop revenue
Domain
Sports betting and gaming retail
Deliverable
product features
Required skills
Cash handling, customer service, problem-solving, compliance with safer gambling standards
Responsibilities
Take bets on sports and events, process customer transactions, handle customer complaints, open or close the shop, maintain shop standards
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