Griffon | Assistant-gérant
Core
Oversee customer service quality and manage HR operations for a retail toy and game store team.
Role type
Retail Store Assistant Manager
Builds
Customer service experience and team performance in a toy/game retail environment
Domain
Retail (Toys, Games, Gifts)
Deliverable
product features
Required skills
Customer service management, HR management (recruitment, training, scheduling, payroll), staff supervision, market trend analysis, office software proficiency
Preferred skills
General knowledge of cultural products, toys, games, and gifts, leadership, analytical skills
Responsibilities
Ensure customer service quality, manage HR tasks, monitor employee performance, enforce company policies, share market knowledge with staff
Seniority
Mid-level, hands-on IC
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.