Griffon | Assistant-gérant
Core
Oversee customer service quality and manage HR operations for a retail toy and game store team.
Role type
Assistant Store Manager
Builds
Retail store operations for Griffon (toy and game store chain)
Domain
Retail (toys, games, gifts)
Deliverable
product features
Required skills
Customer service management, HR management (recruiting, training, scheduling, payroll), staff supervision, compliance with company policies, market trend knowledge, office software proficiency
Preferred skills
General cultural knowledge, interest in cultural products, toys, games, and gifts
Responsibilities
Ensure customer service quality, manage assigned HR tasks, monitor employee tasks and support execution, ensure adherence to company standards and procedures, share market knowledge with employees
Seniority
Mid-level, hands-on IC
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