Experience Lead, East 63rd Street
Core
Standard-bearer of the club floor who maintains immaculate fitness standards, ensures safety, and drives ancillary revenue through service-based engagement.
Role type
Senior IC fitness floor operator (club management)
Builds
Equinox fitness club environment and member experience
Domain
Health & Fitness / Hospitality
Deliverable
physical/clinical work
Required skills
equipment maintenance, safety compliance, member engagement, upselling services, first responder capabilities, multitasking in fast-paced environments
Preferred skills
passion for health and fitness, white-glove hospitality approach, relationship building
Technologies
LPMS, Equifit
Responsibilities
Maintain fitness floor standards through cleaning and organization; conduct daily equipment checks and safety inspections; monitor floor usage and address member needs; facilitate group fitness transitions; serve as on-floor first responder for medical incidents; promote and book Spa, Pilates, and Equifit sessions; manage member conduct and retention.
Seniority
Entry-level to Mid-level, hands-on IC
