Experience Lead, Bethesda
Core
Maintain immaculate fitness floor standards, ensure safety, and deliver white-glove hospitality to members while driving ancillary revenue through service-based engagement.
Role type
Senior fitness floor operator (club management)
Builds
Equinox club fitness environment and member experience
Domain
Luxury fitness and wellness
Deliverable
physical/clinical work
Required skills
equipment maintenance, safety compliance, member engagement, upselling services, emergency response, shift management
Preferred skills
health and fitness passion, hospitality experience, multitasking in fast-paced environments
Technologies
none
Responsibilities
Maintain fitness floor cleanliness and organization, conduct daily equipment checks and safety inspections, monitor floor usage and assist members, facilitate group fitness class transitions, respond to medical emergencies, promote and book ancillary services like Spa and Pilates
Seniority
Entry-level to Individual Contributor
