Field Service Engineer 2 - Wknd Shift

Boston, MA, us💼 Full-time🗓 2026-09-25

Core

Installation, support, troubleshooting, repair, and maintenance of electro-mechanical surgical systems in customer facilities.

Role type

Field Service Engineer (Electro-mechanical Systems)

Builds

Surgical robots and associated equipment for hospitals and operating rooms

Domain

Medical Technology / Surgical Robotics

Deliverable

physical/clinical work

Required skills

Electro-mechanical systems troubleshooting, system installation, preventive maintenance, O.R. protocol knowledge, HIPAA compliance, inventory management, travel logistics

Preferred skills

Field service experience, sterile reprocessing training, off-hours availability

Technologies

Intuitive surgical platforms, calibrated tool sets, diagnostic software

Responsibilities

Troubleshoot, diagnose, and repair Intuitive products; perform scheduled maintenance and software updates; coordinate system and hardware delivery and installation; conduct training sessions at facilities and hospitals; maintain spare parts inventory and field activity reports; support sales and reprocessing teams.

Seniority

Mid-level, hands-on IC

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About Intuitive

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.