Technicien Clientèle
Core
Manage billing, collection, and remittance operations for all customers within the Corsican territory for water and sanitation services.
Role type
Customer service technician (billing & finance)
Builds
Customer invoices, payment records, and financial remittances to local authorities and water agencies
Domain
Water and sanitation services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Billing calculation, invoice control, financial reconciliation, data entry, customer communication, Excel proficiency
Preferred skills
Administrative and financial management culture, Google Sheets
Technologies
Waterp, IFK, Médiadoc, Edipost, Gdm Tessi SEPA
Responsibilities
Calculate tariff update coefficients, control tariffs against indexation values, enter indices and formulas into the database, launch and control billing operations, process invoice corrections, manage cash collection and verify entries, handle customer refunds, prepare and declare financial remittances to local authorities, prepare pollution and modernization fees declarations, handle customer calls, and support agency requests
Seniority
Junior to Mid-level, hands-on IC