Brokerage Agent, Imports / Ejecutivo de Cuenta, Importacion
Core
Execute operational tasks for Mexican customs brokerage and import accounts, ensuring accurate documentation, timely processing, and precise billing while maintaining high compliance standards.
Role type
Senior IC customs brokerage agent (imports)
Builds
Accurate customs entries, timely billing, and compliant import documentation for clients
Domain
Logistics / Customs Brokerage / International Trade
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mexican customs brokerage experience, knowledge of customs clearance functions, accurate data entry, precise billing, compliance with company policies and client SOPs, time management, attention to detail, Microsoft Office proficiency, English (60%+ fluency), Spanish (fluent)
Preferred skills
Bachelor's degree in Mexican Customs, International Trade, or equivalent education and experience
Technologies
Expeditors systems, Microsoft Office
Responsibilities
Process import entries with correct codes and tracking events, ensure accurate and timely customer billing, maintain updated client legal documents, monitor credit policies to prevent financial losses, respond to emails professionally within SLAs, escalate operational details to leads or supervisors as needed, complete annual training requirements
Seniority
Individual Contributor, operational execution