Responsable de Département (f/h) - CDI - Thionville
Core
Lead a department team to deliver exceptional customer service, manage retail operations, and drive sales performance for H&M fashion products.
Role type
Department Manager (Retail)
Builds
Retail store operations and customer experiences
Domain
Fashion retail
Deliverable
product features
Required skills
team leadership, sales analysis, inventory management, recruitment and training, trend forecasting, operational planning
Preferred skills
coaching, inclusive culture building, data-driven decision making, fashion market knowledge
Technologies
sales reporting tools, inventory management systems
Responsibilities
Manage department operations including opening/closing routines and visual standards; Analyze sales performance and set targets to optimize results and stock levels; Recruit, integrate, and train team members; Monitor fashion trends and market preferences to maintain competitive advantage; Represent the brand positively with customers; Foster an inclusive and collaborative team culture.
Seniority
Mid-level manager, hands-on leadership