Housekeeping Supervisor
Core
Supervising room attendants and housemen to maintain cleanliness, presentation, and guest service standards across assigned hotel floors and public areas.
Role type
Housekeeping Supervisor
Builds
Clean guest rooms, public areas, and service zones for luxury hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
supervising staff, conducting room inspections, coordinating with departments, training staff, managing inventory, scheduling, reporting maintenance issues
Preferred skills
knowledge of luxury hotel procedures, fluency in English, additional languages
Technologies
housekeeping software, Microsoft Office
Responsibilities
Supervise daily operations of assigned guestroom floors and public areas; Conduct thorough inspections of guest rooms, corridors, pantries, and service areas; Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency; Respond promptly to guest requests and ensure all preferences or special instructions are followed; Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards; Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained; Report and follow up on maintenance issues or discrepancies in room status; Enforce proper use and care of housekeeping equipment and supplies; Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups; Assist in planning staff schedules and daily task assignments.