Senior in-Market Engineer
Core
Staff Software Engineer leading complex enterprise AI deployments and building core infrastructure for the GAIL (Get AI Live) customer engagement program.
Role type
Staff Software Engineer (AI/Enterprise Delivery)
Builds
Shared GAIL tooling, deployment playbooks, and production-quality AI integrations for enterprise customers.
Domain
Enterprise Software / Generative AI / Customer Success
Deliverable
production ML models | product features | client delivery
Required skills
JavaScript, Java/Python, GenAI model integration, prompt engineering, technical mentorship, quality standard definition, complex system deployment
Preferred skills
Enterprise product experience, field delivery experience, knowledge base curation
Technologies
JavaScript, Java, Python, GenAI platforms (Now Assist, AI Agents)
Responsibilities
Lead large-scale enterprise AI deployments and high-stakes go-lives; Own and evolve the GAIL deployment playbook; Build and maintain shared tooling for the program; Mentor incoming engineers on customer interactions; Capture deployment patterns for the team knowledge base; Drive quality standards across the practice; Partner with product to surface field signals.
Seniority
Staff, hands-on IC with mentorship and strategy
