Chargé de Relation Client Grands Comptes H/F
Core
Managing administrative lifecycle, data integrity, and billing for large corporate clients within the construction and infrastructure sector.
Role type
Senior Account Operations Specialist (Large Accounts)
Builds
Administrative records, client intervention schedules, and billing documents for SOCOTEC's large account portfolio.
Domain
Construction, Infrastructure, Real Estate
Deliverable
Dashboards & analysis
Required skills
Data management, billing and invoicing, client complaint handling, scheduling, quote preparation
Preferred skills
Autonomy, prioritization, teamwork
Technologies
ATLAS (internal software)
Responsibilities
Opening, closing, and archiving administrative files; Updating internal software data via outbound calls; Managing client modifications and data accuracy; Preparing quotes; Tracking client interventions and processing complaints; Handling billing and simple payment disputes.
