Customer Service Representative
Core
First point of contact for customers, handling orders, payments, and in-store operations to ensure a positive experience.
Role type
Front-line Customer Service Representative (Food Service)
Builds
Customer orders and seamless in-store experiences
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Verbal communication, basic math, cash handling, POS system operation, food preparation, complaint resolution
Preferred skills
Team collaboration, positive attitude, reliability
Responsibilities
Greet customers at counter and phone, process orders via POS, handle cash and card transactions, resolve customer complaints, prepare food items, maintain clean work area, stock ingredients
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