Housekeeping Operations Manager
Core
Manage housekeeping staff to ensure guestroom quality, cleanliness standards, and operational efficiency in a luxury hotel setting.
Role type
Housekeeping Operations Manager
Builds
Clean guestrooms, public areas, and back spaces; maintain high service standards.
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Team leadership, performance management, operational planning, safety compliance, environmental initiative management, cross-departmental communication, problem solving
Preferred skills
Experience with Hotsos program, hospitality management degree
Technologies
Property Manager systems, Microsoft Windows applications
Responsibilities
Manage room attendants and ensure completion of assigned duties; oversee floor closing and stock levels; plan deep cleaning cycles; track and address guest comments; coordinate with Maintenance and other departments; monitor health & safety programs.
Seniority
Manager, supervisory level