Mensageiro Bilíngue
Core
Greet and assist hotel guests and visitors with courtesy and attention, providing a personalized experience from arrival, participating in briefings, tracking shift information and pending tasks, assisting with luggage control and transport, taxis, and transfers, and orienting guests on hotel services and spaces.
Role type
Frontline hospitality agent (concierge/delivery)
Builds
Guest arrival experience and in-stay support
Domain
Hospitality / Hotel operations
Deliverable
physical/clinical work
Required skills
Advanced English, luggage handling, taxi/transfer coordination, guest orientation, shift briefing participation
Responsibilities
Greet and welcome guests and visitors, assist with luggage control and transport, coordinate taxis and transfers, orient guests on hotel services and spaces, participate in shift briefings and track pending tasks
Seniority
Entry-level, frontline IC