Retail Shop Manager on Duty, Westwood
Core
Direct and motivate the sales team in an Equinox retail shop to ensure high customer service, operational excellence, and sales goal achievement.
Role type
Retail Shop Manager-on-Duty (IC)
Builds
Equinox retail shop operations and sales performance
Domain
Fitness & Lifestyle Retail
Deliverable
product features
Required skills
Sales goal achievement, team coaching, customer experience management, loss prevention, inventory management, hiring and training, scheduling, merchandising, brand standards enforcement, problem solving
Preferred skills
Experience in customer service business, preferably retail
Technologies
None stated
Responsibilities
Coach and develop shop associates in selling tactics and business metrics; maintain knowledge of club services and products; uphold loss prevention and inventory policies; assist with hiring, training, and scheduling; ensure adherence to brand standards and housekeeping; build relationships with employees and clients.
Seniority
Individual Contributor, supervisory level