Customer Service Rep (02727) 310 South Creek Drive
Core
Primary point of contact for customers, handling inquiries, complaints, and order processing via phone, email, and chat.
Role type
Customer Service Representative
Builds
Customer satisfaction and operational efficiency for a Domino's franchise
Domain
Food service / Retail
Deliverable
client delivery
Required skills
Verbal and written communication, problem-solving, attention to detail, multi-tasking, proficiency in customer service software, basic computer skills
Responsibilities
Answer incoming customer calls, emails, and chat messages; Address customer inquiries, concerns, and complaints; Process orders, returns, and exchanges; Document customer interactions and update account information; Collaborate with other departments to resolve complex issues; Identify and escalate priority issues
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