Field Service Engineer (f/m/x)
Core
Deliver on-site technical service, installation, maintenance, calibration, and repair for Anton Paar analytical instruments including microwave extraction, synthesis systems, rheometers, and material characterization tools.
Role type
Field Service Engineer (Instrumentation)
Builds
On-site service delivery and customer training for analytical instrumentation
Domain
Scientific instrumentation / Analytical chemistry / Laboratory equipment
Deliverable
physical/clinical work
Required skills
Instrument installation, preventive maintenance, calibration, troubleshooting, repair, customer training, spare parts inventory management, CRM documentation, technical sales support
Preferred skills
ISO 17025 calibration experience, instrument upgrade identification, cross-selling opportunities
Technologies
Microwave extraction systems, synthesis systems, rheometers, material characterization instruments
Responsibilities
Install, maintain, troubleshoot, and repair instruments at customer sites; perform preventive maintenance and calibrations; diagnose malfunctions and prepare repair quotations; deliver customer training on operation and maintenance; manage spare parts inventory; document service activities in CRM; identify and communicate service/sales opportunities to Sales team.
Seniority
Mid-level, hands-on IC