Field Service Engineer (f/m/x)
Core
Providing on-site technical support, troubleshooting, repairs, preventive maintenance, and calibration for scientific instruments.
Role type
Field Service Engineer (Hardware)
Builds
Service contracts and repair estimates for Anton Paar instruments
Domain
Scientific instrumentation / Hardware maintenance
Deliverable
physical/clinical work
Required skills
Hardware troubleshooting, preventive maintenance, factory calibration, CRM management, on-site training, cross-functional collaboration, inventory management, sales support
Preferred skills
Information technology background (via careerplan.io/jobs/744000153676330-field-service-engineer-fmx-at-anton-paar)
Technologies
CRM systems, ISO 17025 standards
Responsibilities
Perform on-site troubleshooting, service, and repairs; conduct factory calibrations; create service reports and repair estimates; provide on-site basic training to customers; maintain service tools and inventory; coordinate with cross-functional teams; cross-sell replacement instruments.
Seniority
Mid-level, hands-on IC