H&M Responsable de département (Assistant.e gérant.e)
Core
Support revenue and profit goals by managing departmental sales, visual merchandising, and team performance in a retail store.
Role type
Senior retail department manager (Assistant Store Manager)
Builds
Retail store operations and customer experience
Domain
Retail fashion
Deliverable
product features
Required skills
Sales analysis, visual merchandising, team leadership, performance management, inventory management, loss prevention, operational execution, basic computer skills
Preferred skills
1-2 years of transferable experience, ability to lift 20 lbs, physical stamina for standing and repetitive movements, availability for evenings and weekends
Technologies
Basic software for data entry and navigation
Responsibilities
Analyze and track KPIs for sales and profit; manage team recruitment, training, and succession planning; ensure compliance with H&M standards and local laws; execute operational tasks including stock handling and price changes; provide customer service and support store leadership.
Seniority
Senior, hands-on IC