Front Office Application Support – ETRM
Core
Senior Front Office Application Support Analyst ensuring stability of trade lifecycle, P&L validation, and risk monitoring for North American power markets (ERCOT) during platform migration and daily operations.
Role type
Senior IC application support analyst (energy trading)
Builds
ETRM platform stability, daily P&L reports, risk exposure dashboards
Domain
Energy trading, North American power markets (ERCOT)
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ETRM platform support, SQL, Linux/Unix, incident management, root cause analysis, P&L validation, risk monitoring, trade lifecycle management
Preferred skills
Orchestrade, Python, AWS/Azure, real-time trading support, ERCOT market knowledge
Technologies
Orchestrade, Endur, Allegro, RightAngle, Power BI, SQL, Linux, Unix, Python, AWS, Azure
Responsibilities
Provide senior level support to front office users (traders, schedulers), troubleshoot complex technical and functional issues across ETRM landscape, monitor and validate PnL/risk exposures/position data, coordinate with global teams (dev, QA, infra, data), drive root cause analysis and remediation, document processes and best practices, mentor junior analysts, contribute to Go Live readiness and post-implementation stabilization
Seniority
Senior, hands-on IC
