Department Manager - Willowbrook Mall
Core
Lead a department team to deliver an inclusive customer experience, optimize sales and profits, and maintain visual merchandising standards at an H&M store.
Role type
Department Manager (Retail Operations)
Builds
In-store customer experience, sales performance, and visual merchandising execution
Domain
Retail / Fashion
Deliverable
product features
Required skills
team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational planning
Preferred skills
fashion trend awareness, data analysis, stakeholder communication
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Manage department team including recruitment, onboarding, scheduling, and performance evaluations; Analyze sales data and create plans to optimize results and profits; Ensure visual merchandising standards and product presentation; Oversee daily store operations including opening/closing, fitting room routines, and checkout processes; Maintain stock levels and coordinate with allocation teams.
Seniority
Mid-level, hands-on IC