Transportation Operations Supervisor (Customer Onsite)
Core
Execute day-to-day transportation operations and project management activities within a Global Transportation Team, serving customers and managing vendor/carrier relationships.
Role type
Transportation Operations Supervisor (Project Management & Operations)
Builds
Global transportation solutions, shipment tracking, and process improvements for customers.
Domain
Logistics, Supply Chain, Transportation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Transportation operations, Project management, Vendor relations, Customer service, Process improvement, Data analysis, People management, Multitasking, Prioritization, Problem solving
Preferred skills
IATA Certification, Import/Export knowledge, G Suite proficiency, Public speaking
Technologies
G Suite, Tracking systems, Project management tools
Responsibilities
Coordinate and execute transportation projects; Create project plans for continuous process improvement; Manage vendor account managers and project managers; Ensure SOPs and SWIs are documented and communicated; Coordinate with warehouses, carriers, and service providers to solve problems; Work with Command Center to resolve carrier issues; Analyze performance data to identify improvement opportunities; Manage and negotiate delivery issues; Create task lists and work plans; Present performance levels to vendors and customers; Drive cost saving and on-time performance initiatives.
Seniority
Mid-level, hands-on IC with team leadership responsibilities
