Customer Service Rep (01577)- 309 A Mid Rivers Mall Drive
Core
Frontline support role handling customer inquiries, transactions, and issue resolution at a retail food franchise location.
Role type
Customer Service Representative
Builds
Customer satisfaction and operational efficiency for a Domino's franchise
Domain
Retail / Food Service
Deliverable
product features
Required skills
Verbal communication, active listening, empathy, problem-solving, POS system operation, cash handling, product knowledge
Preferred skills
CRM system experience, multilingual capabilities, sales/upselling experience
Responsibilities
Greet customers and assist with inquiries and purchases, process transactions using POS systems, resolve customer complaints, maintain service area organization, document customer interactions, support store operations during peak hours
Seniority
Entry-level, hands-on IC
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