FR - Maître d'Hôtel (H/F/X)
Core
Front-of-house management and guest relations for an economic hotel, ensuring exceptional service and operational efficiency.
Role type
Front-of-house manager (Maître d'Hôtel)
Builds
Guest experiences, dining services, and operational workflows for ibis hotels
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, menu consultation, hygiene and safety compliance, conflict resolution, team leadership, sales and margin optimization, cross-service coordination, RSE engagement, table service techniques
Preferred skills
Analytical ability to understand client needs, professional posture in dynamic environments, teamwork
Technologies
N/A
Responsibilities
Welcome guests and offer attractive services, provide menu advice and expertise, manage delicate situations to satisfy teams and clients, drive sales and optimize operational margins, support the restaurant manager with managerial practices, orchestrate the dining room team, facilitate collaboration between services, promote RSE commitments, execute table service techniques
Seniority
Mid-level, hands-on manager
