Microsoft Collaboration & Unified Communications Manager
Core
Own the global strategy, roadmap, governance, and continuous improvement of enterprise collaboration and communication platforms including Microsoft Teams, SharePoint, OneDrive, and Microsoft 365 Copilot.
Role type
Manager, Collaboration & Unified Communications
Builds
Global collaboration platforms, telephony, conferencing, and AI-enabled productivity solutions
Domain
Enterprise IT / Collaboration Technologies
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global strategy & roadmap ownership, Microsoft 365 platform management, vendor & service provider management, large-scale project delivery, budget & contract management, change management, risk mitigation
Preferred skills
Microsoft 365 certifications, cloud telephony (Direct Routing, Operator Connect), Teams Rooms, Session Border Controllers, Copilot agents, workflow automation, AI-driven productivity solutions
Technologies
Microsoft Teams, SharePoint, OneDrive, Microsoft 365 Copilot, Stream, Loop, Teams Phone, Direct Routing, Operator Connect, Teams Rooms, Session Border Controllers
Responsibilities
Own lifecycle and evolution of collaboration solutions, partner with stakeholders to align tech with business needs, manage global demand and regional requirements, lead solution delivery projects, drive adoption and user value, define governance for M365 services, manage budgets and vendors, improve service reliability, ensure compliance and documentation, identify risks and improvement opportunities
Seniority
Manager, strategic ownership & cross-functional leadership