Retail Customer Service Multi Site

Entain

Widnes, England, gb💼 Full-time💰 $13–$13🗓 2026-09-23 → 2026-09-25

Core

Frontline retail staff delivering customer service, processing bets, and handling cash in betting shops.

Role type

Retail Customer Service Associate

Builds

Betting shop operations for Ladbrokes & Coral customers

Domain

Sports betting and gaming retail

Deliverable

client delivery

Required skills

Cash handling, customer service, payment transactions, safer gambling advocacy, complaint resolution

Responsibilities

Take bets on sports and events, process customer transactions, handle customer complaints, open or close the shop, maintain shop standards, work towards defined targets

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About Entain

Entain is hiring a Principal Machine Learning Engineer to join our wider Enterprise DS&AI team that supports our core Brands and Regions. As a Principal Machine Learning Engineer, you will support, design, develop, deploy, and maintain advanced software and infrastructure capabilities within the specialised technical domain of Machine Learning Engineering, MLOps, AIOps, and GenAI enablement. Reporting to the ML Engineering Manager, you will be part of the Enterprise DS&AI Centre of Excellence, focused on creating, scaling, and enhancing machine learning platforms, frameworks, and operational c