Naturwissenschaftler (m/w/d)
Core
Customer service and quality assurance specialist for environmental analysis orders, acting as the technical liaison between clients and the laboratory.
Role type
Senior IC customer service specialist (environmental analysis)
Builds
Validated test reports, invoices, and digital online service experiences for clients
Domain
Environmental testing / Water, air, and soil analysis
Deliverable
client delivery
Required skills
Natural science degree or equivalent technical training, critical analysis of lab results, MS Office proficiency, digital tool adaptability, German (fluent)
Preferred skills
Experience in environmental analytics, E-commerce familiarity
Responsibilities
Provide technical and administrative support for client orders, consult on analysis program selection, create and validate test reports, verify laboratory results, handle customer complaints, and promote digital online services
Seniority
Mid-level, hands-on IC