Floor Manager (서울/경기 지역)
Core
Lead a Sales Advisor team to deliver exceptional customer experiences, drive sales performance, and ensure efficient store operations.
Role type
Senior IC retail floor manager
Builds
Customer service excellence and sales results for a retail store
Domain
Retail / Customer Service
Deliverable
product features
Required skills
Sales data analysis, team coaching, recruitment support, talent development, operational management, brand representation, decision making
Preferred skills
Customer experience design, market trend analysis, problem solving, adaptability, constructive feedback
Technologies
Sales data tools
Responsibilities
Provide styling advice and product expertise to customers, analyze sales data to meet targets, coach Sales Advisors, support recruitment and onboarding, identify and develop talent, manage daily store operations, represent the brand, step in as acting Store Manager when needed