Osakonnajuhataja H&M Jõhvi (40h/n)
Core
Leading a retail team to deliver exceptional customer experiences, drive sales, and optimize store performance for H&M.
Role type
Department Manager (Retail)
Builds
H&M store operations and customer service
Domain
Retail / Fashion
Deliverable
product features
Required skills
Retail management, sales planning and analysis, team leadership, inventory management, visual merchandising standards, competitor analysis
Preferred skills
Fashion trend knowledge, data-driven decision making, inclusive culture building, stakeholder collaboration
Technologies
Sales analytics tools, reporting software
Responsibilities
Lead the team to deliver outstanding customer experiences and maintain high operational and visual standards; Analyze sales results, identify commercial opportunities, and set targets for profit and stock optimization; Manage team planning, scheduling, and store opening/closing routines; Recruit, engage, and develop the team while fostering an inclusive culture; Monitor fashion trends, customer preferences, and competitors to maintain competitive advantage; Represent the brand positively during all customer interactions.