Parts Counterperson - Global Imports MINI
Core
Assist walk-in customers and service technicians in selecting, ordering, and shipping automotive parts for repairs and maintenance.
Role type
Parts Counterperson
Builds
Parts orders for daily shipment, delivery, or pick-up
Domain
Automotive retail / Aftermarket parts
Deliverable
product features
Required skills
Customer service, inventory management, phone communication, order processing, basic accounting, vehicle operation
Preferred skills
Sales experience, automotive parts knowledge
Technologies
Computer terminals, printers, dealership management system
Responsibilities
Assist customers in selecting parts and suggest companion requirements; Pull purchases from stock and submit emergency orders; Answer parts phones and provide price quotes; Set up orders for daily shipment; Verify will call and back order files; Assist service technicians in selecting parts for repairs; Process credit returns and charge back sales; Replenish assigned inventory daily; Maintain clean counter areas.
Seniority
Entry-level, individual contributor