Front Desk Associates, King West
Core
Greet members and guests, scan membership IDs, answer phones, respond to inquiries, update member accounts, and maintain a clean work area at an Equinox fitness club.
Role type
Front Desk Associate
Builds
Member access and front-of-house operations for Equinox fitness clubs
Domain
Fitness & Wellness
Deliverable
product features
Required skills
Customer service, phone etiquette, membership ID scanning, account updates, shift flexibility, tour guidance
Preferred skills
Creativity, enthusiasm, energy
Responsibilities
Professionally greet members and guests, Scan membership ID's upon members entrance, Answer phones professionally, Respond to member questions, concerns and discrepancies, Update members' accounts if needed, Maintain an orderly and clean work area, Ability to tour members, Provide the highest level of customer service to members, prospective members, and guests, Aid other departments with other related tasks
Seniority
Entry-level
