Coordinator, Ecommerce Parts Services and Solutions
Core
Maintain and grow relationships with Parts and Service Solutions (PSS) 3PL customers while executing warehouse operations to pick, pack, and ship orders.
Role type
Coordinator, Ecommerce Parts Services and Solutions
Builds
PSS services for 3PL customers
Domain
Logistics and transportation
Deliverable
product features
Required skills
Customer relationship management, order fulfillment, inventory inspection, shipping documentation, Microsoft Office, WMS
Preferred skills
Bachelor's degree in business, 2+ years industry experience
Technologies
Microsoft Office, WMS
Responsibilities
Complete administrative activities for customer account set-up and maintenance, respond to customer inquiries regarding pricing and delivery, build relationships with customers to promote PSS services, communicate customer concerns to PSS management teams, pick and pack products according to order specifications, ensure correct labeling and packaging to prevent damage, inspect products for quality before shipping, prepare and process shipping documentation including bills of lading and customs forms
Seniority
Entry-level to Junior