H&M Department Manager - Tacoma Mall
Core
Lead a department team to drive sales, optimize operational performance, and ensure an excellent visual and customer experience at a retail store.
Role type
Department Manager (Retail Operations)
Builds
Retail store operations, customer experience, and team performance
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational planning
Preferred skills
Fashion trend awareness, data analysis, stakeholder communication
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Manage department team including recruitment, scheduling, and performance evaluations; Analyze sales data and create plans to optimize results and profits; Ensure visual merchandising standards and product presentation; Oversee daily store operations including opening/closing, stock levels, and fitting room routines; Drive customer service and loyalty program adoption.
Seniority
Mid-level, hands-on IC