Marketplace Assistant Manager (Deliveries)
Core
Diagnose marketplace health and optimize Grab's three-sided delivery ecosystem (GrabFood, GrabMart, GrabExpress) by balancing supply, demand, and merchant availability across Southeast Asia.
Role type
Senior IC marketplace assistant manager (operations & analytics)
Builds
Delivery ecosystem reliability, partner incentive programs, dynamic pricing strategies, and measurement frameworks for Grab's regional operations.
Domain
Southeast Asia logistics, food delivery, and multi-sided marketplace economics
Deliverable
product features
Required skills
marketplace analytics, SQL, spreadsheet modeling, incentive design, dynamic pricing, A/B testing, structured problem solving, Mandarin fluency, GenAI tool usage
Preferred skills
Python, Tableau/PowerBI, prior experience in ride-hailing or logistics
Technologies
SQL, Excel, Google Sheets, Python, Tableau, PowerBI, Generative AI
Responsibilities
Analyze supply/demand trends and unit economics to identify growth opportunities; design and evaluate delivery-partner incentive and shift programs; support dynamic customer pricing and demand-shaping initiatives; build measurement frameworks and lead experiment rollouts; partner cross-functionally to scale marketplace mechanisms; leverage GenAI to automate data workflows and synthesize insights.
Seniority
Senior, hands-on IC